Compliance & Safety

Healthcare-grade compliance including HIPAA, CMS requirements, SOC 2, and ADA standards. Every ride meets the safety and privacy standards your organization requires.

We protect member health information with encryption, access controls, and audit trails. Our systems are built for healthcare from the ground up, not retrofitted from consumer rideshare.

CMS-compliant drivers undergo background checks, drug testing, and ongoing training. Vehicles are inspected regularly and meet state and federal requirements for wheelchair accessibility.

SOC 2 Type II certification demonstrates our commitment to security and availability. We undergo annual third-party audits to maintain the highest standards.

When you partner with Carepool, you can trust that compliance is not an afterthought—it's built into every part of our operation.