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Transportation Provider Ombudsman

Advocate for the providers who actually move people — and build the trust the network runs on.

  • Location Madison, Wisconsin
  • Type Full time
  • Team Network
  • Program Wisconsin NEMT program

This posting is closed.

You advocate on behalf of transportation providers: handling their complaints, helping resolve them, and serving as the liaison between providers and the program. Providers who trust the program stay in it, and a network that stays is the difference between a ride happening and not.

What you will do

  • Handle provider complaints and drive them to resolution.
  • Help providers navigate contracting, reimbursement and operational issues.
  • Act as the liaison between the provider network and the program.

What we are looking for

  • Experience working with transportation providers, drivers or independent contractors.

This posting is closed

We are not accepting applications for this role at the moment. Have a look at what else is open — and if you think you would be a fit here regardless of what is posted, write to careers@carepool.us and tell us why.

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