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Assistant General Manager / Director of Operations
Senior operations leadership supporting the General Manager, owning day-to-day service delivery and contract compliance.
- Location Madison, Wisconsin
- Type Full time
- Team Operations
- Program Wisconsin NEMT program
This posting is closed.
You run the program day to day. That means coordinating across the call center, the transportation network and support functions so service stays seamless, and making sure we hold to every contract requirement while we do it.
What you will do
- Own day-to-day NEMT program operations and service delivery.
- Coordinate across call center, transportation network and support functions.
- Monitor KPIs, address operational issues, and implement process improvements.
- Ensure compliance with contract requirements across every function.
What we are looking for
- 3+ years of operations management experience in healthcare, logistics or a similar field.
- Comfort working across teams that do not report to you.
This posting is closed
We are not accepting applications for this role at the moment. Have a look at what else is open — and if you think you would be a fit here regardless of what is posted, write to careers@carepool.us and tell us why.